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Ambarish Anand: Pioneering IT Service Excellence and Digital Transformation- Winner of “Nationwide award 2023” and “Global leaders award” 2023 in IT service delivery excellence

Forging Operational Brilliance and Embracing Innovation

Ambarish Anand, a visionary leader in Technology service delivery and digital transformation, embodies the essence of unwavering dedication and innovative thinking making him emerge as the top IT service delivery consultant in the technology sphere. With an illustrious 16-year career, Ambarish has orchestrated multi-million-dollar projects, harnessed the power of digital evolution, and consistently fueled remarkable business growth across various industries.

Unleashing Excellence with Precision and Passion

Ambarish’s journey is a tapestry of extraordinary accomplishments, firmly establishing him as a standout in the industry. His tenure at Ericsson witnessed a remarkable 15% YoY increase in financial efficiency, 12% YoY Automation for a substantial $100 million project, earning him the prestigious President’s Award. His mastery of digital transformation translated into an impressive 25% Opex cost reduction, artfully achieved through strategic deployments of cloud technologies, RPA, chatbots, and meticulous user journey monitoring.

Navigating Complex Service Delivery Landscapes

As Senior Delivery Manager at DSM Firmenich, Ambarish’s impact is undeniable. Under his guidance, a comprehensive service portfolio underwent a revolutionary transformation. Customer satisfaction (CSAT) soared from 4.3 to an impressive 4.8, accompanied by an astonishing Financial Services Index (FSI) score of 98%. His adept vendor management, including global giants like HCL, Microsoft, Accenture, and Acolad, showcased his ability to orchestrate intricate collaborations. The implementation of Agile methodologies led to a monumental 40% automation for shared services, infusing efficiency and agility into every operational facet.

Championing Innovation and Driving Transformation

Ambarish’s contributions transcend conventional boundaries. His introduction of proactive user journey monitoring, powered by cutting-edge AI based Monitoring technology, reduced Turnaround Time (TAT) from 3.3 to 1.8 hours. This stands as a testament to his unwavering commitment to operational excellence. His ingenious approach resulted in a commendable 30% Opex cost reduction, seamlessly blending cloud solutions, RPA, EDM, Mendix, and cybersecurity. He himself is adept with Cloud (AWS, Azure), Cybersecurity (CISSP), Virtualization (Docker), Automation(RPA),  Program management(PMP) and Six sigma(Black Belt) skill-set making him a unique standout leader with excellent blend of technology and management.

Empowering Growth and Spearheading Change

Ambarish’s journey is marked by transformative initiatives. Spearheading automation through Chatbots and RPA, he significantly curtailed manual efforts by an impressive 12% YoY. Notably, his advisory role in process optimization for a financial services firm resulted in a remarkable 40% reduction in transaction processing time, leading to annual savings of around $40 million and an exceptional 50% surge in customer satisfaction. He has led multi-skilled, multi continental staff (400+ Reporting) and managed to report less than 2% attrition. He has also being recognized by GTPW for excellence in people management skill-set.

Leading the Way to Future Triumphs

Ambarish Anand’s remarkable journey symbolizes leadership, resilience, and innovation. As a distinguished recipient of the Most Prominent Service Delivery Consultant of the Year – 2023 in Hyderabad by Prestigious Business Mint and the Most Emerging Service Delivery Excellence Leader award at the esteemed Global Leaders Summit 2023 by Bizox, New Delhi, his impact is unequivocal.

Embracing an Exceptional Future

With an unwavering commitment to innovation, Ambarish Anand stands as a trailblazer who continually pushes boundaries. His track record of driving 200% business growth within three years underscores his exceptional leadership. Steering multiple projects worth $100 million globally (MBNL UK, Du Dubai, Zain KSA, Telefonica UK) to success reflects his prowess in fostering continued business growth. He has embraced the latest technologies(AI, Open AI, BOT etc.) and have driven substantial results for his associate organizations.

Ambarish Anand’s journey is a testament to how visionary leadership, meticulous execution, and profound digital transformation can elevate businesses to unparalleled heights. As organizations navigate the ever-evolving landscape, Ambarish’s contributions pave the way toward a brighter, more efficient, and technologically advanced future.

[For more insights into Ambarish Anand’s transformative journey, connect on LinkedIn:]


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