A resident of Chirang, Assam, has raised a strong concern over an electricity bill amounting to Rs 98,391, which he received for the period from September 30 to October 31. The former librarian of Bijni Bapuji Library, who lives in the area, expressed shock and disbelief upon receiving the bill, which he feels is grossly inflated and inaccurate. His dissatisfaction with the electricity department’s billing practices has raised questions about the transparency and accuracy of utility charges in the region.
The resident, whose identity has been withheld, is known to have a modest household and has no history of high electricity consumption. He found the steep bill especially alarming, as it is several times higher than the usual monthly charges. According to him, the total amount of Rs 98,391 is not only an excessive increase from previous bills but also represents a significant financial burden, which is disproportionate to his electricity usage.
The bill has caused considerable distress for the man, who has been living in the same house for years and has always paid his dues on time. He claims to have followed the regular practices for monitoring his energy consumption, making sure that all appliances are switched off when not in use. However, the sudden spike in the bill has left him perplexed and frustrated. The discrepancy between the usual bill amounts and the recent charge has prompted him to reach out to the concerned authorities for clarification and correction.
Upon noticing the issue, the resident immediately contacted the local electricity department to inquire about the unexpected spike in his charges. He expressed his dissatisfaction with the lack of clear communication from the department and demanded a detailed breakdown of how the bill was calculated. While the department promised to investigate the matter, no immediate resolution has been provided. The resident’s attempts to get in touch with higher officials have also met with delays and evasions, which has only added to his frustration.
In his complaint, the man questioned the accuracy of the meter reading, suggesting that a potential error may have occurred during the process. He also raised concerns about the frequency and consistency of meter readings, as well as the billing practices of the electricity department. This issue is particularly concerning for residents who do not have the means or knowledge to constantly monitor their meter readings. The lack of transparency in the billing process has further deepened the sense of mistrust between the public and the authorities.
The resident’s experience is not an isolated case, as many others in the region have reported similar issues with inflated electricity bills. The increasing number of complaints about arbitrary billing practices and lack of clarity has raised alarm among residents in Chirang and other districts of Assam. Several individuals have reported discrepancies in their bills, leading to widespread dissatisfaction with the services provided by the electricity department.
Residents have called for more stringent measures to ensure accurate billing, transparency in meter readings, and better customer service. They have also demanded an immediate investigation into the cause of the discrepancies and a clear explanation from the electricity department. The situation has sparked a larger debate about the fairness of utility charges and the need for greater accountability within public service departments.
Local leaders and activists have voiced their support for the concerned resident, highlighting the need for reforms in the electricity billing system. They have called on the state government to take swift action in addressing the issue and ensuring that such incidents are not repeated in the future. Public protests and petitions are now being organized in an effort to hold the electricity department accountable for the inconvenience and financial strain caused to residents.
As of now, the concerned resident is awaiting further action from the authorities. He has made it clear that he will not settle for anything less than a fair resolution, including a corrected bill and assurances that the electricity department will review and improve its billing practices to prevent future errors. His case has brought to light the need for reforms and more transparent practices in Assam’s utility services, an issue that many believe deserves immediate attention.