Dr. Amit Phillora: An Exemplary Leader in ECR Specialization


Hyderabad, Telangana, India – Dr. Amit Phillora, a renowned professional in the field of ECR (Escalations, Customer Relations) Specialist-I, has been making waves with his exceptional leadership skills. With over three years of experience at Amazon, he has proven himself as a valuable asset in handling escalations and ensuring customer satisfaction.

Dr. Amit Phillora’s expertise extends beyond his role at Amazon. He has also served as an Academic Counsellor at Indira Gandhi National Open University for the past four years, where he has trained professionals in the field of Human Resources. Additionally, he has been a guest lecturer at Aurora’s PG College for four years, teaching digital marketing to MBA Marketing students.

Dr. Amit Phillora, a seasoned professional with 8 years of experience at Amazon, is a remarkable individual who has achieved significant milestones in his career. He holds a Ph.D. in Recruitment Analytics and is a proud graduate of IIM Calcutta. Additionally, Dr. Amit Phillora has authored 12 books, including 1 audiobook, and has published over 50 research papers. His exceptional contributions as a Lead Editor have been recognized with the prestigious Best Lead Editor Award twice by the Asian Book of Records and the Guinness Book of Records. Furthermore, he has been honored with the esteemed Apj Abdul Kalam Award for his outstanding achievements. Dr. Amit Phillora’s remarkable accomplishments and accolades solidify his position as an influential figure in his field.

With a diverse professional background, Dr. Amit Phillora’s journey began at Amazon, where he worked as a Senior Customer Care Associate, handling various operational queries and managing escalation calls. He later transitioned to the role of a Kindle Development Analyst, assisting authors in getting their work published through Kindle. His dedication and commitment have earned him accolades and appreciation from both colleagues and clients.

Dr. Amit Phillora’s educational qualifications are equally impressive. He holds a Master’s degree in Counseling Psychology from Indira Gandhi National Open University and has pursued additional certifications in Emotional Intelligence, Recruitment Management, and Project Management. His continuous pursuit of knowledge and skills has strengthened his ability to provide effective leadership in complex and dynamic environments.

As a true professional and thought leader, Dr. Amit Phillora has made significant contributions to the field of ECR specialization. His extensive experience, combined with his academic achievements, has positioned him as a respected figure in the industry. With his commitment to customer satisfaction and his passion for training and development, Dr. Amit Phillora is paving the way for excellence in ECR leadership.

Followers and aspiring professionals alike can benefit from Dr. Amit Phillora’s expertise, as he continues to share his knowledge through articles and business branding initiatives. With his exceptional skills and dedication, Dr. Amit Phillora is undoubtedly a force to be reckoned with in the field of ECR specialization.



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